Thank you for shopping at AvelitEngineering.com. We are committed to customer satisfaction and strive to provide high-quality digital products. Please read our refund policy carefully before making a purchase.

Eligibility for Refunds

Due to the nature of digital products, all sales are final. However, we may offer refunds under the following circumstances:

  • The product was not delivered to your provided email within 24 hours.

  • The product is defective, corrupt, or does not function as described.

  • You have not received the correct product after purchase.

  • Duplicate orders were accidentally placed due to a system error.

Non-Refundable Situations

We do not offer refunds in the following cases:

  • You changed your mind after purchase.

  • You do not have the required system or software compatibility.

  • You purchased the wrong product.

  • You failed to use the product due to lack of knowledge or experience.

Requesting a Refund

To request a refund, please contact us at contact@avelitengineering.com within 7 days of your purchase with the following details:

  • Order number

  • Proof of purchase

  • Description of the issue (screenshots if applicable)

Refund requests will be reviewed within 3-5 business days, and if approved, the refund will be processed to your original payment method within 7-10 business days.

Exchanges & Replacements

If you received a defective or incorrect product, we may offer a replacement instead of a refund.

Chargebacks & Disputes

If you have any issues, we encourage you to contact us before initiating a chargeback or dispute. Unauthorized chargebacks may result in account suspension.

Contact Us

For any questions or concerns about our refund policy, please contact us at:

Email: contact@avelitengineering.com

We appreciate your understanding and support.